When it comes to weekend family activities, a trip to the shopping mall easily falls in the top 5 things to do.
One shopping mall that is loved by mums is none other than Sunway Pyramid, which has recently won Best Shopping Mall in the Motherhood Choice Awards 2022.
Winners of this prestigious distinction are dubbed the best brands in their category—as voted by mums, for mums. Each brand is judged based on 6 criteria: Trustworthiness, Quality, Value, Understanding of Customer Needs, Innovation, and Social Responsibility. These are the pillars of excellence that ensure only the best of the best are qualified for any award.
We had a chat with the folks behind this award-winning mall to better understand their brand and business.
Your One-Stop Centre
Sunway Pyramid is a long-standing veteran in the shopping mall industry, having been around for more than 20 years. At present, they have over 1000 specialty shops catered to your every need.
Some of their categories include: fashion, footwear, skincare, haircare, home and living, health and wellness, entertainment, footwear, toys and hobbies, food and beverage, books and stationery and many more.
There are also promotional events every other month where you can stand to win vouchers, get discounts and even go home with attractive prizes. Not to mention a fun day out with the kids.
More often than not, Sunway Pyramid always has a fun activity or two for the children.
Best Shopping Mall as Voted by Mums
Sunway Pyramid, Malaysia’s first themed shopping and entertainment mall, first opened its doors in 1997.
Since then, it has undergone a magnificent transformation to herald a new shopping kingdom that boasts 4.3 million square feet of retail extravaganza.
They deliver innovations and solutions that are targeted towards mothers such as amenities from their Concierge team.
They also cater to the diverse needs of their customers across the journey and understand that mothers have a unique customer experience in their malls.
In short, Sunway Pyramid delivers above and beyond when it comes to satisfying customer needs: Their amenities include:
- Strollers and tandem strollers
- Fully equipped children’s toilets and baby room
- Child diapers
- Nursing scarf
- Bottle warmers
- First aid
- Family parking
- Buggy rides
- Child wrist links
- Children’s wheelchairs, etc
When asked about any future plans they have may have, brand spokesperson (), said:
“Shoppers can look forward to more exciting events and stores in the mall when they come to shop with Sunway Pyramid.”
Sunway Pyramid has always been a one-stop destination for parents and families.
The shopping mall is diverse, accommodating, and most of all, kid-friendly. Their amenities have earned them this award as much as their diverse shopping services. It’s no wonder mums voted them Best Shopping Mall.
“It is a great honour to once again win this award and we are glad that our initiatives have been recognised by mothers in Malaysia.” said Brian J. Chong, Manager Marketing (Communications) of Sunway Pyramid.
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