Mother, Baby & Kids

Tune Protect Launches PRO-Health Medical – A New Hassle-Free and Affordable Online Cashless Medical Insurance

With the growing awareness and interest in medical protection, soaring healthcare costs and tightened wallets, Tune Protect Malaysia has launched its first online cashless e-medical card: PRO-Health Medical.

The cashless medical plan provides hospitalisation and surgical expenses benefits to suit consumers’ lifestyles and budget needs.

William Foo, Chief Executive Officer of Tune Protect Malaysia

William Foo (“William”), Chief Executive Officer of Tune Protect Malaysia highlighted, “Today’s digitally-savvy customers thrive on convenience and simplicity. They are health-conscious, sensible, and realistic in managing their expenses. These insights spurred the features of PRO-Health Medical as a comprehensive, budget-friendly plan that is easy to understand. Sign-ups take less than 5 minutes and claims are hassle-free via our Tune Protect App, which also hosts the e-medical card for cashless admission.”

What makes PRO-Health Medical unique is that it is tied to a year-long mental wellness programme with Naluri (for the first 1,000 customers), provides lump-sum allowance for mosquito-borne diseases, gives out COVID-19 additional medical expenses of up to RM20,000 per diagnosis until 31 December 2021*, and makes a charitable pledge to Yayasan Chow Kit (by Tune Protect) to provide children from less privileged families with access to healthcare for every policy sold.

“The professional overall mental health and lifestyle coaching by Naluri are especially timely given the pressures of keeping up with the “new” norm. Millennials are health-conscious and goal-driven. If their goal is to lose that 3 kgs they gained while working from home or to learn how to balance work-life pressures, our programme with Naluri will give them that added assurance and support,” added William.

*For customers who purchase PRO-Health Medical in the month of March 2021.

Features of PRO-Health Medical

The e-Medical Card provides customers coverage for hospitalisation and surgical expenses, including in-patient and daycare surgical procedures, and outpatient treatment expenses due to illnesses and accidents.

Other benefits include the zero deductible feature, which means that customers do not have to pay upfront before receiving treatment. Just simply use this e-medical card for a cashless admission at more than 150 hospitals across Malaysia and enjoy reimbursement for alternative and chiropractic treatments post-hospitalisation.

PRO-Health Medical can be purchased by first-time medical insurance customers or as a supplement to customers’ existing medical coverage.

There are four available plans with Annual Limits ranging from RM30,000 to RM150,000; varied according to customers’ needs.

One unique feature of this product is that it does not have a Lifetime Limit, which means that the Annual Limit is reinstated year-on-year.

PRO-Health Medical can be purchased by downloading the Tune Protect App from the Apple App Store or Google Play Store. It can also be purchased from www.tuneprotect.com.

The online medical insurance is available for Malaysians and non-Malaysians who are legally residing in Malaysia, aged 18 years old to 45 years old, and can be renewed up to the age of 65 years.

Health Segment Aligned to Tune Protect’s Strategic Direction

Ben Assanasen, Tune Protect Group Health Lead

“The Health segment is one of the main business pillars for Tune Protect going forward. The impact of recent global events has increased the awareness and interest in medical insurance, especially amongst millennials and Gen Z. We believe this market segment will grow rapidly,” said Ben Assanasen, Tune Protect Group Health Lead.

“PRO-Health Medical signals the start of engaging millennials through the digital space via education and raising awareness of healthcare at a young age. We want to bring health to the masses, especially to the millennials segment as they are currently underserved and underinsured,” Ben added.

PRO-Health Medical and Yayasan Chow Kit

In conjunction with the PRO-Health Medical launch, Tune Protect is joining hands with Yayasan Chow Kit (“YCK”) for its children’s health fund: Madhya’s Gift.

Tune Protect pledges to contribute RM6 to this fund for every policy sold until 31 December 2021.

Madhya’s Gift was set up by YCK to provide healthcare to children from less privileged families who are in need of medical treatments.

The YCK and Naluri initiatives are part of Tune Protect’s sustainability commitment under their health pillar, and PRO-Health Medical is the first product to introduce better access to healthcare to those who need it.

This sustainability commitment will continue in future online launches.

For more information on PRO-Health Medical, visit Tune Protect’s official website here.


About Tune Protect Malaysia

Tune Insurance Malaysia Berhad (“Tune Protect Malaysia”) is a licensed insurer that has a geographically diverse presence in Malaysia, with 19 branches nationwide, and our Head Office is strategically located in Kuala Lumpur. Tune Protect Malaysia provides a comprehensive range of general insurance solutions through multiple distribution channels to balance the needs of different consumer groups. We are supported by dedicated agents, brokers, and direct clients to underwrite various general insurance classes.